Effective Date: March 14th, 2025

Our Commitment to Accessibility

At Sweet Plantain Grill, owned and operated by Sweet Plantain LLC, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We believe every customer should be able to access our online content and services seamlessly, and we are dedicated to providing an inclusive and easy-to-use website.

We are actively working to comply with all applicable accessibility standards, including the Americans with Disabilities Act (ADA), Section 504 and 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C).

Standards and Legal Compliance

Our website is designed to comply with:

• WCAG 2.1 Level AA standards, covering a wide range of recommendations for making web content more accessible.

ADA Title III requirements, which require places of public accommodation, including restaurants, to offer accessible digital experiences.

Ongoing Accessibility Efforts

We are taking proactive steps to ensure ongoing accessibility, including: Regular accessibility audits using both automated and manual tools. Staff training on digital accessibility best practices. Reviewing all web content, including images, videos, forms, and documents, to ensure they meet accessibility guidelines. Promptly addressing any barriers to access identified by users or discovered through audits.

Third-Party Integrations

Our website may feature third-party content or services, such as online ordering platforms, reservation systems, or embedded menus, which may be operated by external vendors. While we strive to ensure these partners prioritize accessibility, these elements may not be fully under our control. We encourage feedback on any accessibility issues related to third-party content, and we will make every effort to provide alternative access.

Alternative Ways to Access Our Services

If you encounter any difficulty using our website—whether to view our menu, place an order, book a reservation, or contact us—please reach out to us. We are more than happy to assist you directly.

Our team is available to take orders, answer questions, and make reservations by phone or email.

Feedback & Accessibility Support

We welcome your feedback on the accessibility of Sweet Plantain Grill’s website. If you encounter any accessibility issues, or if you have suggestions on how we can improve, please contact us:

We aim to respond to inquiries within 2 business days and resolve accessibility concerns as quickly as possible.

Ongoing Improvements and Monitoring

Accessibility is an ongoing effort. As technology and guidelines evolve, we are committed to making continuous improvements to ensure that Sweet Plantain Grill’s website remains accessible to everyone.

We review this statement and our accessibility practices regularly to stay aligned with the latest legal and technological standards.

Contact Us

If you need assistance accessing any part of our website, or if you have any questions about this Accessibility Statement, please reach out to us:

Email: [email protected]

Phone: 828-348-1604

Address: 2317 Hendersonville Rd., Arden, NC

Last Updated: March 14th, 2025